Shared Mailbox Access in Outlook Web

Outlook Web Shared Mailbox Printable Instructions.pdf

CSDNB Guide: Accessing and Using Your Shared Mailbox in Outlook Web

SETTING UP YOUR SHARED MAILBOX

  1. Add the Shared Folder: Right-click your account name or "Folders" in the navigation pane and select "Add shared folder or mailbox.

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2.Enter the Shared Address: Type the full emall address of the shared mailbox and click "Add" to confirm

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3.Locate in "Shared with me": The mailbox will now appear as a subfolder under the "Shared with me" section in your folder pane.

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SENDING AND MANAGING COMMUNICATIONS

  1. Enable the "From" Field: When composing mail, go to "Options" and select "Show From" to choose the shared address.

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2. Professional Aliasing: Recipients will only see the shared email address (e.g., the department name), not your personal name.

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3. Shared Team Calendar: Appointments added to the shared calendar are visible and manageable by all members of the group.

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