Communications Apps

What is the difference with PowerSchoool Parent/ Student Portal and CSDNB-DM App?

What is the difference with PowerSchoool Parent/ Student Portal and CSDNB-DM App? All parent and guardian accounts have already been created automatically. If they are unaware of their account details or are unable to log in, please contact your school's main office to verify and update your con...

CSDNB-DM Direct Messaging Guides

CSDNB-DM Troubleshooting Guide

CSDNB-DM Troubleshooting / Issues Reporting Problem: Parent tried to log in with their email but it does not show a “Forgot Password” button Cause: The email isn’t being recognized for this contact. Suggested Steps: Double check they have typed the email correctly and hit next to continue. Ma...

What is the difference with PowerSchoool Parent/ Student Portal and CSDNB-DM App?

Messages XRE Guides

CSDNB-DM Training Slides

Looking for the slides shown during staff meeting trainings? You can access the current slide deck with the link included in this article: Acces CSDNB-DM Training Slideshow

Message XRE: Message Max Recipient Error

Within Message XR, please go to your initial icon in the upper-right corner (see arrow #1). From there, select Account Info, scroll down to*“Limited Use,”* and uncheck the box (see arrow #2).

Messages XR: Steps for Sending a Message to a List of IDs

For this to be followed, you must already have a file with a list of student IDs (.csv, .txt, .tab, JUST NOT PDF) Supporting Video Part 1: Prepare the Recipient List File For this to work, you must have a file (txt, csv, tsv, anything but PDF) Part 2: Creating and Sending the Message Navigat...

Messages XRE: Creating a Dynamic Group

Step-by-step instructions for creating a dynamic staff group in Messages XR. Supporting Video Part 1: Initial Group Creation Start the Group: Click Create Group in the top right corner. Name the Group: Enter a clear name (e.g., "All NBHS Employees"). Set School: Select the specific school (e.g...